Privacy Policy
Privacy Commitment We are dedicated to safeguarding your personal information. This Privacy Policy outlines the information we collect when you use our services on our online sites (collectively referred to as the 'Service'), the reasons we collect this information, and how we use it.
Please be aware that this Privacy Policy forms an agreement between you and Pusta88 as defined in our Terms and Conditions of Use ('Pusta88', 'We', 'Us', or 'Our', as applicable). We may occasionally update this Privacy Policy and will notify you by posting the updated terms on our online site. We recommend reviewing this Privacy Policy regularly.
Information We Collect We consider any information that can identify an individual, such as first and last name, date of birth, bank/payment details, physical address, email address, phone number, or other contact details, as Personal Information ('Personal Information'). You may be asked to provide Personal Information when using our website, registering for an account, or using the Service. The Personal Information we collect may include contact details (including phone number), shipping and billing information, transaction history, website usage preferences, and feedback regarding the Service. This information is stored on servers based in the Philippines and other locations as necessary. Additionally, our servers keep a unique activity log when you interact with the Service, collecting administrative and traffic information such as source IP address, access time and date, visited web pages, language preferences, software crash reports, and browser type. This data is essential for delivering and maintaining the quality of the Service. We do not collect your Personal Information on the Service without your knowledge.
Data Collection and Processing We may automatically collect certain data as described above and receive Personal Information directly from you when you interact with the Service or communicate with us. We may also obtain Personal Information from online vendors and service providers that refer you to our sites, as well as from customer lists lawfully acquired from third-party vendors. Additionally, we may engage third-party service providers to offer technical support, process online transactions, and maintain your online account. We will have access to the information you provide to these vendors, service providers, and third-party e-commerce services, and we will use the Personal Information as outlined in this Privacy Policy. This information will only be disclosed to third parties outside Pusta88 as specified in this Privacy Policy. We take measures to ensure that our arrangements with third-party service providers and online vendors protect your privacy.
Use of Information We use the Personal Information we collect from you to deliver our Service, provide customer support, conduct necessary security and identity verification checks, process your online transactions, meet certain business requirements, and for other purposes related to the operation of the Service. Your Personal Information may also be used to provide you with promotional offers and information about Pusta88 products and services, and to improve our range of products and customer service. From time to time, we may request information from you through surveys or contests. Participation in these surveys or contests is entirely voluntary, and you have the choice of whether or not to provide the requested information. If you participate in a survey or contest and win, by accepting any prize or winnings, you consent to the use of your name and likeness for advertising and promotional purposes without additional compensation, except where prohibited by law. Unless you opt out, we may also use your Personal Information (including your email address and phone number) to inform you about our products, services, and promotions, as well as those of carefully selected third parties.
Certain Excluded Disclosures We may disclose your Personal Information if required by law or if we believe in good faith that such action is necessary to: (1) comply with legal processes served on us, any of our sites, or the Service; (2) protect and defend our rights or property; or (3) protect the personal safety of users of the Service or the public. We may also disclose your Personal Information to PAGCOR (Philippine Amusement and Gaming Corporation) if requested by POGO (Philippine Offshore Gaming Operators) to ensure our regulatory compliance. If, in our sole determination, you are found to have cheated or attempted to defraud us or any other user of the Service, including game manipulation or payment fraud, or if we suspect you of fraudulent activity, we reserve the right to share this information (including your identity) with other online gaming sites, banks, credit card companies, and appropriate agencies.
Access You may 'opt out' of receiving promotional communications by selecting the opt-out option where available on our sites or Service, or by contacting our 24/7 Chat Support directly on our Pusta88 website. Additionally, you may contact us via 24/7 Chat Support if you wish to: (1) confirm the accuracy of the Personal Information we have collected about you; (2) update or delete your Personal Information; and/or (3) address any concerns regarding our use of your Personal Information. Upon request, we will amend any information you have provided to us or mark it to prevent future use, provided that you supply evidence as reasonably required for such changes.
Consent to Use of Electronic Service Providers To participate in real money games on the Service, you will be required to send and receive funds through us. We may use third-party electronic payment processors and/or financial institutions ('ESPs', such as e-Wallets and Online Banking) to process these transactions. By accepting this Privacy Policy, you expressly consent to the sharing of Personal Information necessary for processing transactions with ESPs, including, if required, the transfer of information outside of your country. We take measures to ensure that our agreements with ESPs protect your privacy.
Consent to Security Review We reserve the right to conduct a security review at any time to verify your identity, age, registration data, and use of the Service, as well as your financial transactions, to check for potential breaches of our Terms and Conditions and applicable law. By accepting our Terms and Conditions, you authorize us, our staff, agents, and suppliers to use and disclose your Personal Information to third parties for the purpose of validating the information you provide when using the Service. Security reviews may include, but are not limited to, obtaining bank or payment reports and/or verifying the information you provide against third-party databases. To facilitate these reviews, you agree to provide any information or documentation we may request.
Consent to Use of Anti-Cheating Software Our software, used to access and utilize the Service, contains features designed to detect the use of automated programs that enable artificial (non-human) intelligence to play on our site. Use of such bot software violates our Terms and Conditions, as we consider it harmful to other players. By installing our software and using the Service, you consent to our software performing the following functions to detect the use of illicit automated programs and ensure a 'cheat-free' environment for all users: (1) scanning your list of active software applications while using the Service; (2) scanning your list of active processes while using the Service; and (3) scanning the files in your White Label Service site-related program folders to ensure that only 'non-hacked' versions of our software are being used. If any of these processes reveal a suspect application or process, our software may scan the files associated with it and create a composite mesh (i.e., a profile characterizing the files associated with the application or process) to be matched against profiles for known illicit automated programs. Our software will not perform random searches of large portions of your hard drive, equipment, or files, nor will it transmit any information to us or any third party other than what is necessary to identify the use of illicit automated programs. Our software will not alter any files or information on your computer or other equipment and will not interfere with the operation of your applications. You may terminate the use of our software at any time by uninstalling the software package.
Security We recognize the importance of information security and the techniques needed to protect it. All Personal Information we receive directly from you is stored in a password-protected database within our secure network, which is protected by state-of-the-art firewall software. Our online sites and the Service support the latest SSL/TLS protocols. We take steps to ensure that our subsidiaries, agents, affiliates, and suppliers also implement adequate security measures.
Protection of Children The Service is not intended for or directed at individuals under the age of 21. Anyone providing information to us through any part of the Service represents that they are 21 years of age or older. It is our policy to prevent minors from accessing our Services, which may involve accessing and verifying your Personal Information. If we discover that a minor has attempted to or has submitted personal information via our online site, we will not accept the information and will take steps to remove it from our records.
Legal Disclaimer The Service operates 'AS-IS' and 'AS-AVAILABLE,' without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and constantly changing nature of our technology and business, we cannot guarantee error-free performance regarding the privacy of your Personal Information, and we will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of Personal Information.
Mergers and Other Events Requiring Transfer If we ever file for bankruptcy, become insolvent, are acquired by a third party, merge with a third party, sell all or part of our assets, or transfer substantially all or part of our relevant assets to a third party, we are entitled to share the Personal Information and all other information you have provided through the Service with potential and subsequent business and merger partners.
Consent to Privacy Policy By clicking 'I agree' during the registration process or by continuing to use the Service after this Privacy Policy has been posted (as applicable), you agree to this Privacy Policy. This is our entire and exclusive Privacy Policy and supersedes any earlier versions. This Privacy Policy should be read in conjunction with our Terms and Conditions and any additional applicable terms posted on our online sites. We may periodically update this Privacy Policy